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Guaranteed Immediate Response to Enquiries
We guarantee to respond to all telephone enquiries within three hours. A written proposal, confirming availability and giving details of meeting rooms, dining areas, bedrooms and rates, will follow by fax or post within 24 hours, if required.
Guaranteed Prompt Message Delivery
The hotel guarantees that all messages, where the name of the delegate and the conference they are attending are clearly given, will be delivered within 15 minutes unless we receive instructions that the meeting is not to be disturbed.
Guaranteed Regular Conference Room Service
The hotel guarantees that meeting rooms will be sent-iced water at every refreshment interval throughout the day.
Guaranteed Accurate Greeting Board
The hotel guarantees that the hotel welcome board will accurately reflect the clients greeting requirements and location.
Guaranteed Business Service
Fax, photocopying, Internet connection, conference calling and secretarial are available at the hotel at an additional charge.
Guaranteed Named Contact
Before the event, the client will be able to meet the prime on-site hotel contact who will be responsible for looking after the event. Throughout the event there will always be a named contact on hand to assist the client as required. We guarantee a professional conference minder available 24 hours a day, 7 days a week.
Guaranteed Rooms Available
Rooms ready by 2.00 p.m. Morning coffee and afternoon beverages will be delivered on time, as per the confirmed conference details.
The conference room will be laid to your specification as per the confirmed conference details.
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